27 November 2020
: 19 september 2022
Please read these Terms and Conditions carefully before using the https://malaysianfoodsupermarket.uk website operated by Malaysian Supermarket UK Ltd
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
People with food allergies have to be careful what they eat, and rely on food labels to make sure the ingredients are safe for them to eat. While every care has been taken to ensure product information is correct, food products are constantly being reformulated, so ingredients, nutrition content, dietary and allergens may change. You should always read the product label and not rely solely on the information provided on the website.
Please Talk to us for any discrepancies. Your help is much appreciated.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase.
Note that some item has limit on quantities per cart in order to aid on packing. Some heavy glass items will have restrictions.
We accept minimum order of £2 not including postage. System will consider any order below this value is invalid.
Our Pre-order item normally clearly stated via the order button with "pre-order" and that means the item is not in-stock but available for order.
It will take 7 to 14 days for us to sort out the pre-order item for time being but we will try to improve the time taken to re-order.
Any order that past that days will be refunded partially or fully through their payment method and we will notify customer about the situation mostly because we or supplier is out-of-stock.
We have rights to refuse the order if we found that the order has an error on pricing since the nature of the pre-order item has a fluctuation in price.
As a new subscriber we will assign you a coupon and send the code to your email. It will only valid to the owner of the email. Coupon must be use in 30,60 or stated days and is automatically void after. Normally there will be a minimum spend of £2 and maximum spend to use the coupon is £200 or more. The coupon can not be use with other coupons and with items on sale. Use carefully as it will only valid for 1 usage and 1 user. We will have to take no accounts on mis-usage of the coupons as the system automatically assign and un-assign coupon use.
Please contact us via email if some of the coupons does not work as it should and we will discuss and resolve it.
Lucky Wheel Terms and Conditions:
1. No purchase necessary to enter the prize draw
The website LuckyWheel is a free to enter prize draw that is open to any UK resident who is a customer that buys our products whilst the competition is open and who is eligible under our standard terms and conditions.
To enter eligible prospective entrants must click the Spin the Wheel button which will appear on the popup or will appear the next 24hour or more if you already spin.
There is a % chance of winning a prize. The prizes on offer may include coupon percentages but are subject to change. There are currently no limits on the prizes available although this may change.
You will be notified immediately if you have won a prize. Digital prizes should be automatically emailed to your account. If the prize is not automatically emailed, please contact us. Prizes must be claimed by winning entrants entering their address details when prompted to do so and clicking the Accept Prize button. If no address is entered at the point that the win is notified, the winning entrant will lose their eligibility for a prize. Once the address is entered in accordance with these terms, the prize will be posted to the winning entrant within 14 days. If the prize is lost in transit, this is the responsibility of the winning entrant. The prize can only be posted to UK addresses.
Use-by dates (we do not currently have food within this section)
The use-by date is a clear instruction that food must be used by that date.
This date code applies to highly perishable foods which could become a food safety risk over short time periods such as:
chilled ready prepared meals
Consuming food after this date could put you and your family at risk from food poisoning.
It is illegal for businesses to sell food at any time after its use by date, or to alter the date without the manufacturers permission. If you see such items you can tell the proprietor of the business of their legal obligation.
If you buy food past its use by date you can either return the item to the us or contact us via chat service or email.
Best before dates
This date mark indicates the date before which food is at its best.
It applies to most foods other than highly perishable ones such as:
dried foods like cereals
canned foods like soup and baked beans
crisps and sweets
After this date food may still be eaten and not dangerous to eat but the appearance and quality may suffer. For example crisps may become soft.
Foods with a best before date must be stored as stated on the label such as 'store in a cool dry place' or 'keep in fridge once opened'.
It is not an offence for businesses to sell or use food past its 'best before' date, however, if the food is unfit or of poor quality an offence may have been committed, and you can tell the food business, or return the product.
Sell-by and display until dates
Both sell-by and display until dates are for retailers' information. They are used by some shops to help staff know when they need to take food products off the shelves. It is the manufacturers or shops choice if they want to put a sell-by or display until date on packaged food, and it is not against the law to sell food after such date.
It should be noted that usually this date will be shown with another date such as a use-by or best before date.
Some foods do not have to carry a date mark. This includes:
fresh fruit and vegetables
meat from a butcher
Producers of organic food are permitted to use some approved non-organic products, as long as 95% of the ingredients are organic.
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the content shared once approved. The Content section (if available) is for businesses that allow users to create, edit, share, make content on their websites or apps.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Malaysian Supermarket UK Ltd.
Malaysian Supermarket UK Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Malaysian Supermarket UK Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 (change this) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions about these Terms, please contact us : [email protected] You may also Talk directly to support.